Welcome to CarrazeStore.com! We want to make your shopping easy and worry-free. Our Refund and Return Policy explains how you can return or get a refund if a product doesn’t meet your expectations. We want you to feel confident when you shop with us.

Return Policy

You can request a return within 7 days of receiving your order. To qualify, the product must be unused, unopened, and in its original packaging. This helps us keep items in perfect condition for other customers.

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery. We’ll replace it or issue a full refund. Our team ensures you receive exactly what you ordered.

However, products that have been used, damaged after delivery, or are not in their original state cannot be returned.

Refund Policy

Once we approve and receive your return, we’ll send your refund within 7 to 10 business days. Please note that refunds apply only to the product cost. Delivery charges are not refundable.

For clarity, delivery fees start from Rs. 200/= per order and are non-refundable.

How to Request a Return

To start your return, contact us on WhatsApp with your Order ID. Our WhatsApp number is available on the website. We’ll guide you through the process to make it easy and quick.

✅ Important Notes:

  • Custom-made items and clearance sale products cannot be returned or refunded.
  • Our team reviews all return and refund requests before approval.

At CarrazeStore.com, your happiness matters. That’s why we keep our Refund and Return Policy clear and fair. This way, you can shop without worry and trust us completely.