Effective Date: 9 July 2025
Welcome to CarrazeStore.com. These Terms and Conditions explain how you can use our website and services. By using our site or placing an order, you agree to follow these rules. Please read them carefully before continuing.
1. General Terms and Conditions
CarrazeStore.com is owned and operated by Carraze. When you visit or shop from our site, you agree to all terms listed here. If you don’t agree, we ask that you stop using the website.
2. Product and Service Information
We offer products made for cleaning, polishing, and maintaining your car. We always try to keep product details and prices accurate. However, small mistakes may happen. Therefore, we may update information without prior notice if needed.
3. Orders and Payments
You can place an order through our website using several payment methods, including Cash on Delivery and bank transfer. We confirm prepaid orders once your payment is received. For COD orders, payment is collected upon delivery. In some cases, we may cancel or reject orders if necessary.
4. Shipping and Delivery
We aim to deliver your order within 3 to 7 working days anywhere in Pakistan. However, delays can happen due to courier issues or unexpected events. In such situations, we’ll keep you informed and try to resolve the issue quickly.
5. Returns, Refunds, and Exchanges
We want you to be happy with your order. Therefore, you can return or exchange a product within 7 days if:
– The item is damaged, wrong, or defective
– It is unused and still in the original packaging
To start a return, please contact our customer support team first. Once we receive and check the product, we will issue a refund if it qualifies.
6. Ownership and Intellectual Property
Everything on CarrazeStore.com, including logos, text, and images, belongs to Carraze. You may not copy, use, or share our content without permission. Doing so could lead to legal action.
7. Privacy
Your privacy matters to us. We collect only the information needed to process your order and communicate with you. We do not share your data with others unless you give us permission. For full details, please read our Privacy Policy.
8. Limitation of Liability
We do our best to provide quality products. However, Carraze is not responsible for any damage caused by improper use of our products. Please follow all instructions provided with each item to avoid any issues.
9. Updates to These Terms
We may update our Terms and Conditions from time to time. If we do, we will post the new version on this page. By continuing to use our site, you accept any changes we make.
10. Governing Law
These Terms and Conditions are based on the laws of Pakistan. Any legal matters will follow local laws and be handled in Pakistani courts.
📌 Contact Us
If you have any questions about these Terms and Conditions, please contact us:
📧 Email: info@carrazestore.com
📞 Phone: 033222182207